Terms of Service
Last updated: November 2025
1. Acceptance of Terms
By accessing and using Glowheal's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Glowheal provides dermatology and integrative healthcare consultations through Dr. Chetna Bhaisare. Services include:
- Free initial consultations
- Online video consultations
- In-clinic visits in Pune
- Treatment plans and follow-up care
3. Consultation Policy
First Consultation: Your first consultation is completely free.
Cancellations: You may cancel or reschedule appointments at least 2 hours before the scheduled time.
No-shows: Failure to attend without prior notice may result in fees for future consultations.
4. Medical Disclaimer
Our services are provided for informational and consultation purposes. They do not replace emergency medical care. In case of medical emergencies, please call emergency services immediately.
5. User Responsibilities
You agree to:
- Provide accurate and complete information
- Keep your account credentials secure
- Follow prescribed treatment plans
- Respect scheduled appointment times
- Pay fees for services as agreed
6. Limitation of Liability
Glowheal and Dr. Chetna Bhaisare are not liable for any indirect, incidental, or consequential damages arising from use of our services, except where prohibited by law.
7. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
8. Contact Information
For questions about these Terms of Service, please contact us:
Email: support@glowheal.com
Phone: +91 83295 63445
Address: Pune, Maharashtra, India